Order Processing

Orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Times

• Domestic Orders: 2-5 business days.
• International Orders: 7-14 business days (may vary depending on customs clearance and destination country).

Expedited shipping options are available at checkout.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and the weight of your order. We occasionally offer free shipping promotions—keep an eye out for deals!

Tracking Your Order

A tracking number will be sent to your email once your order has been shipped. Please allow 24-48 hours for tracking updates to appear.

Customs & Import Duties

International customers are responsible for any customs fees, import duties, or taxes imposed by their local authorities. These charges are not included in the purchase price or shipping cost.

Delays & Issues

While we strive to deliver on time, delays may occur due to weather, customs clearance, or courier issues. If your package is significantly delayed, please contact us at support@jayshii.com.